Privacy Policy

Effective Date: May 1st 2025

Brand: Bicarb

Owned and operated by: Bicarb LLC

1.Introduction

Bicarb LLC ("we," "our," or "us") operates the Bicarb brand and website (bicarb.shop). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products. By using our services, you consent to the practices described in this policy.

2.Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Shipping and billing address
Phone number
Payment information (processed securely through Shopify)

Non-Personal Information

Browser type and version
Device information
IP address
Pages visited and time spent on our site
Referring website

3.How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to customer service requests
Send promotional emails and newsletters (with your consent)
Improve our website and products
Analyze website usage and trends
Prevent fraudulent transactions
Comply with legal obligations

4.Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our site. These technologies help us:

Remember your preferences
Understand how you interact with our website
Deliver targeted advertising
Analyze site traffic and performance

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

5.Third-Party Services

We may share your information with third-party service providers who assist us in operating our business:

Shopify: Payment processing and checkout
Shipping carriers: Order fulfillment and delivery
Email service providers: Marketing and transactional emails
Analytics providers: Website analytics (e.g., Google Analytics, Vercel Analytics)

These third parties have their own privacy policies and may collect information as permitted by their terms of service.

6.Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7.Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information may be retained for accounting and legal compliance purposes.

8.Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data
Opt-out: Unsubscribe from marketing communications at any time
Data portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us at the email address provided below.

9.Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10.Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11.Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Bicarb LLC

Osage, IA, 50461

kiki@bicarb.shop